At Pattes Douces Store, we understand that when your puppy needs something, they need it yesterday. That’s why we’ve designed our delivery services to be as thoughtful as our premium puppy products – combining speed, reliability, and tail-wagging value for devoted pet parents across the globe.

Our Promise to You

Just like our orthopedic beds support growing joints and our grain-free foods nurture developing tummies, our delivery options support your busy life as a puppy parent. Whether you’re stocking up on flea treatments or trying our breed-specific formulas, we’ll get your order to your doorstep with care.

Tailored Delivery Options

🚀 Standard Shipping (10-15 business days)

Perfect for: When you need those puppy essentials quickly but want great value

  • Handled by premium carriers: DHL or FedEx
  • Flat rate fee of £12.95 regardless of order size
  • Includes full tracking and delivery notifications
  • Orders processed within 1-2 business days

🐾 Free Shipping (15-25 business days)

Perfect for: Planned purchases and bulk orders of dry food or multiple beds

  • Automatically applied to orders over £50
  • Shipped via EMS with reliable tracking
  • Great for combining with our “Must-Have Dog Products Sales”
  • Same careful 1-2 day processing time

Global Delivery with Local Care

From our Leicester headquarters to your home worldwide*, we’re committed to serving puppy parents with:

  • Transparent timelines – no surprise delays
  • Careful packaging – because flea treatments shouldn’t rattle and beds should arrive pristine
  • Real customer support – email our Leicester-based team at [email protected]

*Currently unavailable in select Asian regions and remote areas. Contact us for specific country inquiries.

Our Hassle-Free Returns Policy

Not quite right for your pup? We get it – every puppy has unique needs.

  • 15-day return window from delivery date
  • Original packaging required for orthopedic beds and food items
  • Contact us first at [email protected] for return authorization

Payment Options as Flexible as Your Puppy’s Routine

We accept all major payment methods to make checkout as smooth as our grain-free puppy formulas:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Ready to give your puppy the Pattes Douces difference? Shop now and experience premium delivery for premium puppy care!